Recommendations
It is recommended that the TTC Board:
1. Receive this report on the pilot program’s outcomes, including service, financial, and operational implications.
2. Approve an extension of the free transit for Grade 7 to 12 student field trips pilot program for the 2025-2026 school year, at an estimated financial impact of $25,000 in foregone fare revenue.
Summary
In May 2024, the TTC Board approved a pilot program offering free transit for Grade 7 to 12 student field trips during the 2024-2025 school year. This report presents the results of the pilot, aligned with its objectives, and highlights specific impacts on schools located within Neighbourhood Improvement Areas (NIAs).
The program required participation agreements with Toronto’s public and separate English- and French-speaking school boards, which specified when field trips were eligible for reimbursement through the pilot program. As a result of requiring participation agreements, program uptake was lower than originally projected. Of the 531 eligible schools, 28 participated, collectively receiving reimbursement for 2,664 Youth PRESTO Tickets used on 77 field trips. While both Toronto French school boards signed agreements to participate in the pilot program, neither requested reimbursements for field trips taken during this period.
Although uptake was limited, there were notable successes that can be built upon in future years if the pilot is continued:
- One-third of participating schools were in NIAs (36%), and over half of field trips originated from these areas.
- More than 1,800 students received educational materials and participated in discussions aimed at increasing their comfort and confidence using transit.
- Survey responses indicated that more than 80% of participating teachers said the pilot incentivized taking a field trip, and 63% agreed that the program enabled an educational outing that would not have occurred otherwise.
Survey results also indicated that two-thirds of teachers lacked awareness or knowledge of the pilot program. However, among those who were aware, more than half of the teachers used the program to facilitate a field trip. Improvements to the program that could increase uptake in the future and allow for a better assessment of the program impact include:
- Increased promotion. Continue to provide materials to school boards to share with teachers and educational support staff to increase awareness of the program.
- Expanded educational materials. Update the classroom training materials to include specific information about the pilot, group travel, and how to use PRESTO Tickets on the TTC.
- Amended service parameters. Conditions have been put in place to enable this pilot to ensure no additional service is required to accommodate field trips. As pilot uptake has been lower than originally anticipated, expanding the permitted days of week, times of day, and routes could increase program utility. However, additional service may be required should the parameters be amended.
- Streamlined administration process for reimbursements. Explore ways to improve submission requirements for school boards to improve data entry, data submissions, and verification.
TTC staff recommend extending the pilot program with the current service parameters for the 2025-2026 school year to allow for comprehensive data collection and monitoring to evaluate the pilot’s effectiveness. It is anticipated that heightened program awareness and expanded educational materials will lead to increased participation, providing more robust data for evaluation of the program. Upon review of the service parameters, it may not be possible to further expand the permitted days, times, and routes without additional resources due to impacts on ridership, crowding, and resource requirements.
Financial Impact
On May 16, 2024, the TTC Board approved an adjustment to the 2024 Operating Budget to reduce 2024 fare revenue by $500,000 to reimburse eligible field trips during the 2024-2025 school year. The Board also approved an increase in the ancillary revenue budget of $500,000, to be funded from the proceeds received from the sale of the decommissioned Scarborough Rapid Transit fleet, to offset the revenue impact anticipated from the implementation of the pilot program.
The $500,000 program budget was reflective of the potential foregone revenue if all existing field trips were eligible for reimbursements through the pilot program. There were no additional costs to add additional transit service for this program, as field trips were eligible for reimbursement only at specified days, times, and locations on the system where there is excess capacity. Program implementation and administration were accommodated through existing staffing levels. However, the pilot program was prioritized.
Approximately $6,000 in eligible field trips in the 2024-2025 school year were taken and reimbursed to Toronto school boards. If the pilot program were to be extended to the 2025-2026 school year, the estimated financial impact in terms of foregone revenue is approximately $25,000, subject to program uptake.
The Executive Director – Finance has reviewed this report and agrees with the financial impact information.