valvenis
New Member
In any decently run organization, Customer Service Operations (including CSAs) are part of Revenue Service Demonstration testing.
|
|
|
- Thread starter Monarch Butterfly
- Start date
smallspy
Senior Member
Sure.
But they have started their Revenue Service Demonstration - the RSD for the operators has not.
Dan
BrenWilson
Active Member
I don't think CSAs have their own independent RSD, I think it's a project wide event.
smallspy
Senior Member
Well, I have a surprise for you then....
Because the operators have not been informed that their RSD is starting. They would have gotten a similar memo - but they haven't.
Dan
BrenWilson
Active Member
I can't speak to why they haven't, but Mx confirmed it's happening.
globalnews.ca
Finch West LRT about to enter final test, could open to public next month - Toronto | Globalnews.ca
Provincial transit agency Metrolinx, which has led the construction and testing of the line, confirmed the final stage of tests would commence in the 'coming days.'
globalnews.ca
JBR
Active Member
Operators will be starting the demonstration also.
Source: a Finch LRT operator
Amare
Senior Member
This thing aint opening in October that's for sure.I can't speak to why they haven't, but Mx confirmed it's happening.
Finch West LRT about to enter final test, could open to public next month - Toronto | Globalnews.ca
Provincial transit agency Metrolinx, which has led the construction and testing of the line, confirmed the final stage of tests would commence in the 'coming days.'
urbanclient
New Member
Yes it's highly naive and ignorant to be saying it'll open by October 20th. Assuming the process for Line 6 is the same as Line 5, then there is a 14 day certification period after Revenue Service Demo is done. A bedding period of up to 90 days will follow after said certification period after which the line is considered Substantially Complete 100% as opposed to 99.9% like Eglinton has been stuck in since the dawn of time. We may be looking at anywhere between 45 to 134 days between September 20th and opening. Although I hope it opens sooner, I wouldn't hold my breath.
"Substantial Completion requires an Independent Certifier to confirm (or certify) that CTS has demonstrated the successful delivery of Line 5 to a level of completion suitable for revenue service, consistent with the requirementsin CTS’ contract with Metrolinx."
Sources:
Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis
So does this mean the goal of opening in september is in jeopardy? Well the article says the "bedding in" alone could be up to 3 months!!! And "the revenue service demonstration could extend beyond 30 days, as the line needs to run problem-free for three consecutive weeks". I don't think...
BrenWilson
Active Member
The bedding period seems to be after revenue service begins, so it's not entirely relevant for opening.
urbanclient
New Member
If you look at the screenshot I cited from the internal powerpoint, it appears that there is overlap, but that the bedding-in will in fact start before full revenue service.
BrenWilson
Active Member
ECLRT perhaps, but I don't think it's standard practice. I don't have a scedule for FLWRT but other ones I have, don't feature a lengthy bedding in period after RSD and before revenue service.
urbanclient
New Member
It is, in fact, standard practice in Toronto and all of Ontario now since the report on the public inquiry into the Ottawa LRT.
See for yourself:
Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis
So does this mean the goal of opening in september is in jeopardy? Well the article says the "bedding in" alone could be up to 3 months!!! And "the revenue service demonstration could extend beyond 30 days, as the line needs to run problem-free for three consecutive weeks". I don't think...
Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis
Do you know what is RSD? Revenue Service Demonstration So in that case october is out of the question. Its going to be Nov or Dec now
Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis
evidence? When you email your press credentials for the press-kit they tell you the location of the event.
Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis
Wow… we really are almost there. I’ve been lurking on this thread for at least a year now reading updates and discussions, and it really feels like the grand finale is close. Just, beyond exciting!