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Another rush hour, another service suspension from
College to Osgoode. Utter ineptitude.

AoD
No.

The TTC has its faults. But not everything that happens is incompetence or spite.

My wife and I were on the train at the front of the first car as it was just approaching Union Station. There was a bang hard enough to shake the car. The train stopped no more than 20 feet from the platform. We heard loud frantic chatter in a South Asian accent through the cockpit door. A minute later the train operator came over the intercom. He was having trouble speaking. He said no more than about six words then; the last three were “person on tracks”.

You could hear the trauma in his voice. Especially
when he would give information updates. They cut the third rail power. Police showed up at track level, then EMS. A person was wheeled out on a stretcher; I presume dead considering how hard that bang was. I suspect these types of calls are never made at track or platform level though, and wait for the hospital.

My heart went out of this poor driver who likely killed someone at work today. Whether an accident or suicide, it doesn’t matter. He’s not gonna sleep tonight. My first thoughts were, “why haven’t they got someone else in the cockpit by now? There are two victims here; why are they making this poor driver be the one to have to deal with this, and continue to make announcements?!”

Hours later and I still can’t get this unknown driver and his audible trauma out of my head.

Despite easily having the opportunity, I did not look to see what shape the trespasser was in. They were laying somewhere between the two tracks about 20-25 feet back from the nose of the train. I didn’t want to make a spectacle out of their injury and possible last moments. Others gawked. Some took pictures. Some asshole knocked on the cockpit door to ask how long we’d be stuck in the train. All in all, we were stopped for about a half an hour. Once the all clear was given, we pulled into the station, and both the train and entire station were cleared out. There were so many TTC staff, police and EMS on the platform when get got off. Hordes were being turned back at the fare gates.

By the time we were heading back from Union over an hour later, trains were back in operation. We again chose the front of the train and there was a south Asian man wearing TTC uniform standing by the cockpit, leaning on a bumper. He was by himself, carrying a small bag and what appeared to be a seat cushion. He was sullenly glued to his phone. I wondered if the poor soul was the unlucky driver. I didn’t have the courage to bring it up, but I’d have offered him a hug if wanted it.

Anyone who’s read this far, I want you to remember that very few of us go to work ever having to worry that something like this could happen. I don’t know what will become of the driver. I can only hope all-costs-covered therapy and enough paid time off are in order to help him deal with it. In the meantime when it comes to delays, take a step back and check yourself for a few moments.
 
My heart went out of this poor driver who likely killed someone at work today. Whether an accident or suicide, it doesn’t matter. He’s not gonna sleep tonight. My first thoughts were, “why haven’t they got someone else in the cockpit by now? There are two victims here; why are they making this poor driver be the one to have to deal with this, and continue to make announcements?!”
The operator is expected to stay in the cab until relieved. Usually, that happens as soon as the first supervisory employee shows up, although I've heard of cases where the crew member will ask to stay in the cab. I suspect that the feeling of a familiar spot can be calming to someone in that situation.

The general rule is that the operator is relieved of duty for the rest of their day, and is given a ride home by cab or supervisor. They are also given a phone number and other info to call into should they need help. In the olden days some ops would ask to continue with their shift, but I don't believe that they allow that anymore.

Dan
 
The operator is expected to stay in the cab until relieved. Usually, that happens as soon as the first supervisory employee shows up, although I've heard of cases where the crew member will ask to stay in the cab. I suspect that the feeling of a familiar spot can be calming to someone in that situation.

The general rule is that the operator is relieved of duty for the rest of their day, and is given a ride home by cab or supervisor. They are also given a phone number and other info to call into should they need help. In the olden days some ops would ask to continue with their shift, but I don't believe that they allow that anymore.

Dan
What are the supports for those who this happens to?
 
No.

The TTC has its faults. But not everything that happens is incompetence or spite.

My wife and I were on the train at the front of the first car as it was just approaching Union Station. There was a bang hard enough to shake the car. The train stopped no more than 20 feet from the platform. We heard loud frantic chatter in a South Asian accent through the cockpit door. A minute later the train operator came over the intercom. He was having trouble speaking. He said no more than about six words then; the last three were “person on tracks”.

You could hear the trauma in his voice. Especially
when he would give information updates. They cut the third rail power. Police showed up at track level, then EMS. A person was wheeled out on a stretcher; I presume dead considering how hard that bang was. I suspect these types of calls are never made at track or platform level though, and wait for the hospital.

My heart went out of this poor driver who likely killed someone at work today. Whether an accident or suicide, it doesn’t matter. He’s not gonna sleep tonight. My first thoughts were, “why haven’t they got someone else in the cockpit by now? There are two victims here; why are they making this poor driver be the one to have to deal with this, and continue to make announcements?!”

Hours later and I still can’t get this unknown driver and his audible trauma out of my head.

Despite easily having the opportunity, I did not look to see what shape the trespasser was in. They were laying somewhere between the two tracks about 20-25 feet back from the nose of the train. I didn’t want to make a spectacle out of their injury and possible last moments. Others gawked. Some took pictures. Some asshole knocked on the cockpit door to ask how long we’d be stuck in the train. All in all, we were stopped for about a half an hour. Once the all clear was given, we pulled into the station, and both the train and entire station were cleared out. There were so many TTC staff, police and EMS on the platform when get got off. Hordes were being turned back at the fare gates.

By the time we were heading back from Union over an hour later, trains were back in operation. We again chose the front of the train and there was a south Asian man wearing TTC uniform standing by the cockpit, leaning on a bumper. He was by himself, carrying a small bag and what appeared to be a seat cushion. He was sullenly glued to his phone. I wondered if the poor soul was the unlucky driver. I didn’t have the courage to bring it up, but I’d have offered him a hug if wanted it.

Anyone who’s read this far, I want you to remember that very few of us go to work ever having to worry that something like this could happen. I don’t know what will become of the driver. I can only hope all-costs-covered therapy and enough paid time off are in order to help him deal with it. In the meantime when it comes to delays, take a step back and check yourself for a few moments.
Wish I could give the driver a hug :/
 
The operator is expected to stay in the cab until relieved. Usually, that happens as soon as the first supervisory employee shows up, although I've heard of cases where the crew member will ask to stay in the cab. I suspect that the feeling of a familiar spot can be calming to someone in that situation.

The general rule is that the operator is relieved of duty for the rest of their day, and is given a ride home by cab or supervisor. They are also given a phone number and other info to call into should they need help. In the olden days some ops would ask to continue with their shift, but I don't believe that they allow that anymore.

Dan
I have a family member was a subway operator. They don't have to stay in the cab. And I know they've had multiple jumpers over the years. Including being a chief supervisor.

They help with evacuations. But they are explicitly told not to go down to track level. Only exception is if they are stuck in the tunnels far from a station in either directions. Which is rare. But has happened.

Plenty of operators would rather get fresh air.
 
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The operator is expected to stay in the cab until relieved. Usually, that happens as soon as the first supervisory employee shows up, although I've heard of cases where the crew member will ask to stay in the cab. I suspect that the feeling of a familiar spot can be calming to someone in that situation.

The general rule is that the operator is relieved of duty for the rest of their day, and is given a ride home by cab or supervisor. They are also given a phone number and other info to call into should they need help. In the olden days some ops would ask to continue with their shift, but I don't believe that they allow that anymore.

Dan
“The operator is expected to stay in the cab until relieved.”

What are you even talking about Dan? That is not the procedure at all when a PriorityOne occurs….
 
I have a family member was a subway operator. They don't have to stay in the cab. And I know they've had multiple jumpers over the years. Including being a chief supervisor.

They help with evacuations. But they are explicitly told not to go down to track level. Only exception is if they are stuck in the tunnels far from a station in either directions. Which is rare. But has happened.

Plenty of operators would rather get fresh air.
“The operator is expected to stay in the cab until relieved.”

What are you even talking about Dan? That is not the procedure at all when a PriorityOne occurs….
Sorry, I guess I should have been more precise in my wording.....

By "stay in the cab" I should have said call in to control, then stay nearby to help with any evacuations or any other things that need to be done. This may involve being on the wayside with control - which would require the op to be near the cab (unless they've started handing out portable radios again).

No, they are not physically confined to the cab, however.

What are the supports for those who this happens to?
My understanding is that it runs anywhere from phone calls to superiors, to psychiatric care and anywhere in between.

They are also allowed time off if deemed necessary.

Dan
 
Is that from the TTC or the union?

Hard to believe any requested time off after something like this would ever been deemed “unnecessary”.
I think some people prefer to return to their regular routines at times like this and the choice appears to be theirs.
 
Is that from the TTC or the union?

Hard to believe any requested time off after something like this would ever been deemed “unnecessary”.
This sounds like a matter of the insurance provider, who I assume is paying out a short-term disability payment of the employee's wages, and they may have some maximum limitations on how long is "necessary" in the contract, or may rely on doctor evaluations to decide when someone is ready to come back or not, even if the employee disagrees.
 
Sorry, I guess I should have been more precise in my wording.....

By "stay in the cab" I should have said call in to control, then stay nearby to help with any evacuations or any other things that need to be done. This may involve being on the wayside with control - which would require the op to be near the cab (unless they've started handing out portable radios again).

No, they are not physically confined to the cab, however.


My understanding is that it runs anywhere from phone calls to superiors, to psychiatric care and anywhere in between.

They are also allowed time off if deemed necessary.

Dan
Not sure where you’re getting your info on PriorityOne procedures but you’re still wrong.

Step1 is to stop the train using the emergency brake
Step2 is to exit the train via the staff door and cut traction power in an attempt to preserve life
Step3 is to establish communication with TransitControl via the PAX phone at the Traction Power Cut Station

More steps follow…
 
Not seeing how talking about PriorityOne helps the forum and may be triggering to any members that are operators that may have experienced this in the past.
 
Sorry, I guess I should have been more precise in my wording.....

By "stay in the cab" I should have said call in to control, then stay nearby to help with any evacuations or any other things that need to be done. This may involve being on the wayside with control - which would require the op to be near the cab (unless they've started handing out portable radios again).

No, they are not physically confined to the cab, however.

Dan
Again your wrong Dan.

The first thing an operator is suppose do is cut the power. Theres a phone from there where they can call control.

If too traumatized, sure stay in cab. But procedure is cut power, first. Always assume the person is alive, and for emergency personnel to get down safely.

Anyways I'm not going to keep correcting you.

But I'm literally with a family member looking at the rule book and discussing it.
 
Not sure where you’re getting your info on PriorityOne procedures but you’re still wrong.

Step1 is to stop the train using the emergency brake
Step2 is to exit the train via the staff door and cut traction power in an attempt to preserve life
Step3 is to establish communication with TransitControl via the PAX phone at the Traction Power Cut Station

More steps follow…
I don't see any fundamental difference between what the two of you are saying.

Not seeing how talking about PriorityOne helps the forum and may be triggering to any members that are operators that may have experienced this in the past.
Says the person splitting hairs. With consecutive unnecessary posts!

I'd think for the purposes of this forum, if one is worried about messaging, is to remind those who are more likely to be standing on the platform, than in the cockpit, to walk to the end of the platform and cut the power themselves.

The first thing an operator is suppose do is cut the power. ... But I'm literally with a family member looking at the rule book and discussing it.
Check the rule book to see if it explains how you cut the power while the train is still moving, and you are inside the train. I'm quite curious about that! :)
 
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