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Access to TTC’s Union Station subway changing this New Year’s Eve

Dec. 27, 2024

The way TTC customers access the subway after New Year’s Eve celebrations on the waterfront will be different this year.

The change supports a City of Toronto initiative to improve safety at Union Station by restricting access to the interior – a move the City hopes will reduce the crowding and congestion seen in the two previous years.

TTC customers seeking access to the subway station will have to enter through the Brookfield Place doors on Bay St., south of Front St. The City and Toronto Police will monitor access and customer flow through these doors to prevent interior crowding.

If the TTC station becomes overcrowded, customer flow will be managed from outside, potentially requiring customers to line up on Bay Street before being admitted.

As a result, the TTC advises customers who plan on attending celebrations in the central waterfront area to find alternatives to Union Station. These options include using other Line 1 stations such as St. Andrew, Osgoode, King and Queen.

Alternatively, satellite locations are being set up by the City that offer secondary events and a great view of the fireworks show.

The TTC is FREE ALL NIGHT and will have extra bus, subway and streetcar service to get you safely to and from all event locations.

For a full list of our New Year’s Eve service, visit https://www.ttc.ca/riding-the-ttc/Updates/Ride-the-TTC-for-free-on-New-Years-Eve

Alternatives to the Central Waterfront include City events at:

Sherbourne Common, 61 Dockside Dr.
• Dance lessons by Dance Together Festival
• Pop-up circus performances by INCIRQUE

Toronto Music Garden, 476 Queens Quay W.
• View short films from the National Film Board of Canada projected onto the side of the Canada Malting Silos
• Pop-up circus performances by INCIRQUE
• Stage show with DJ performance by Traxx & Feels and countdown at 11:45 p.m. hosted by drag sensation Sanjina DaBish Queen

Alternative Viewing Locations for fireworks:
• Sugar Beach Park, 11 Dockside Dr.
• Harbour Square Park, 25 Queens Quay W.
• Harbourfront Centre, 235 Queens Quay W.
• HTO Park, 339 Queens Quay W.
• HTO Park West, 375 Queens Quay W.

For a full list of City events, visit www.toronto.ca/explore-enjoy/festivals-events/new-years-eve/
 
Brookfield Place entrance south of Front Street? I'm blanking on which entrance this is.

Its the connection from the Union Station Moat to Brookfield place and Union Station, right next to Bay street.
 
Its the connection from the Union Station Moat to Brookfield place and Union Station, right next to Bay street.
Ah, that one. I'm not sure many would refer to that as a Brookfield Place entrance. Are there elevators there now?

But if from the south of Front, does that mean they are blocking off northern entrance to that fareline from the tunnel connecting Brookfield Place to the old RBC building (whatever that's called now).

Interesting move. They should just be telling people to use St. Andrews and King, and make Union exit-only.
 
Access to TTC’s Union Station subway changing this New Year’s Eve

Dec. 27, 2024

The way TTC customers access the subway after New Year’s Eve celebrations on the waterfront will be different this year.

The change supports a City of Toronto initiative to improve safety at Union Station by restricting access to the interior – a move the City hopes will reduce the crowding and congestion seen in the two previous years.

TTC customers seeking access to the subway station will have to enter through the Brookfield Place doors on Bay St., south of Front St. The City and Toronto Police will monitor access and customer flow through these doors to prevent interior crowding.

If the TTC station becomes overcrowded, customer flow will be managed from outside, potentially requiring customers to line up on Bay Street before being admitted.

As a result, the TTC advises customers who plan on attending celebrations in the central waterfront area to find alternatives to Union Station. These options include using other Line 1 stations such as St. Andrew, Osgoode, King and Queen.

Alternatively, satellite locations are being set up by the City that offer secondary events and a great view of the fireworks show.

The TTC is FREE ALL NIGHT and will have extra bus, subway and streetcar service to get you safely to and from all event locations.

For a full list of our New Year’s Eve service, visit https://www.ttc.ca/riding-the-ttc/Updates/Ride-the-TTC-for-free-on-New-Years-Eve

Alternatives to the Central Waterfront include City events at:

Sherbourne Common, 61 Dockside Dr.
• Dance lessons by Dance Together Festival
• Pop-up circus performances by INCIRQUE

Toronto Music Garden, 476 Queens Quay W.
• View short films from the National Film Board of Canada projected onto the side of the Canada Malting Silos
• Pop-up circus performances by INCIRQUE
• Stage show with DJ performance by Traxx & Feels and countdown at 11:45 p.m. hosted by drag sensation Sanjina DaBish Queen

Alternative Viewing Locations for fireworks:
• Sugar Beach Park, 11 Dockside Dr.
• Harbour Square Park, 25 Queens Quay W.
• Harbourfront Centre, 235 Queens Quay W.
• HTO Park, 339 Queens Quay W.
• HTO Park West, 375 Queens Quay W.

For a full list of City events, visit www.toronto.ca/explore-enjoy/festivals-events/new-years-eve/
Im really trying to picture how this is going to work? no one will be able to enter the subway from union directly? you have to walk past front to get in via brookfield? How is this any better?
 
Im really trying to picture how this is going to work? no one will be able to enter the subway from union directly? you have to walk past front to get in via brookfield? How is this any better?

From the moat, so you would not go past union.

These doors:

1735324580202.png


***

The intent is to have a single entry point so that TTC / Police can easily close entry if the station reaches dangerous crowding conditions.
 
From the moat, so you would not go past union.

These doors:

View attachment 622009

***

The intent is to have a single entry point so that TTC / Police can easily close entry if the station reaches dangerous crowding conditions.
Which it will. not sure if we all forgot but you cant fix this.
Funneling people into a chokepoint is just going to cause confusion
Someone said it right above. Union should just be closed and have everyone spread to all the other stations
1735326010867.png
 
Someone said it right above. Union should just be closed and have everyone spread to all the other stations

St. Andrew station is much more capacity constrained than Union.

Much smaller concourse, fewer fare gates, and less vertical circulation capacity (stairs/escalators to platforms).

I'm not sure how removing the capacity at Union wouldn't just shift the problem to a smaller station and make it that much worse.

King is also pretty constrained, particularly its principle entrance, its a bit better if you can get people to enter through the CIBC entrance/exit..........

****

I agree the method of crowd control contemplated here has its own problems.

I think it would serve the City well to:

a) Manage crowds further away from Union, trying to regulate the flow in that direction.

b) Run Artic buses, with all-door loading, from key locations, express to Line 2.

Which, by the way, they are doing, in part, with an express that will run up Jarvis to Sherbourne Station.

But my impression is that I'm one of relatively few who know that.......and that the communication strategy needs a bit of a boost over the next few days.
 
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I really dont get what the city is trying to accomplish with this.

If they want to alleviate the issue than dont focus New Year's celebration festivities along the waterfront, do it like the good old days and have it on Nathan Phillips Square so that way people can use Osgoode or Queen. Or split the festivities between Nathan Phillips Square and the Harbourfont.

This really isnt rocket science, but it seems they want to go for round 2 of a messy situation.
 
b) Run Artic buses, with all-door loading, from key locations, express to Line 2.
Which, by the way, they are doing, in part, with an express that will run up Jarvis to Sherbourne Station.
But my impression is that I'm one of relatively few who know that.......and that the communication strategy needs a bit of a boost over the next few days.
Can confirm I never heard about this until right now.
 
Well hidden on TTC website.

View attachment 622019
Hidden as always.

That's a bit of a distant pick-up point, and I bet many will think it's too far to spend the time to walk there and its better to go to the subway, assuming they even know about the bus option.

Also the "every five minutes" bit is funny, as we know they can't properly manage service like that, but also this is an occasion where you shouldn't be on a schedule like that. An express point-to-point bus service to handle a crowd surge actually is where you want the opposite. Have the buses all on standby and start loading them up, multiple buses at a time as needed, and simply have them go as soon as they are full. No need to wait and depart precisely every five minutes, but I bet that's what they will do.

The one time they don't need rigorous line management will be the one time they will have it.
 
Also the "every five minutes" bit is funny, as we know they can't properly manage service like that, but also this is an occasion where you shouldn't be on a schedule like that. An express point-to-point bus service to handle a crowd surge actually is where you want the opposite. Have the buses all on standby and start loading them up, multiple buses at a time as needed, and simply have them go as soon as they are full. No need to wait and depart precisely every five minutes, but I bet that's what they will do.

The one time they don't need rigorous line management will be the one time they will have it.
They do exactly as you describe on Woodbine Avenue after fireworks displays. And I'm sure that's what they'll do this time, with no attempt to keep a clock-face.

St. Andrew station is much more capacity constrained than Union.

Much smaller concourse, fewer fare gates, and less vertical circulation capacity (stairs/escalators to platforms).

I'm not sure how removing the capacity at Union wouldn't just shift the problem to a smaller station and make it that much worse.
Perhaps part of the logic is that a lot of people would be getting off the subway at Union to get to the GO trains? So if you stop most people entering TTC Union through the main entrance, then you won't end up with people crushing in two different directions at the same time. But I doubt relatively few will be getting off at King or St. Andrews. Though if everyone tries to get on at the Brookfield entrance, it will pile people up outside the station in the west Bay teamway, rather than in the mezzanine and on the platform.

BTW, where doo they do these New Years Eve events - I've never been in Toronto at New Years, until I'm way too old for such things.
 
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