My theory would be that an LRT that represents a heated, air conditioned vehicle that rides smoothly, arrives promptly and reliably, and offers some improvement in personal space will be welcomed by those accustomed to the bus, regardless of its speed.
A crowded bus which pitches standees around every time the car ahead slows to make a right turn, lurches over potholes, and stops more frequently pales in comparison.
When I have paced LRT's on Eglinton by car, the leading reason I fall behind is a transit bus making its stops.
I'm pretty confident the LRT will be seen as an improvement. But slow pace imposed by a lax schedule, and forcing drivers to dog it to not get ahead of schedule, will not be attractive, sure.
- Paul
I've rode TTC buses many thousand times, and TTC streetcars a few hundred times. Personally, I did not notice a huge difference in comfort.
The buses are usually warm enough in winter, and not too hot in summer. In terms of reliability, Queen and Dundas streetcar routes used to be worse than most of bus routes (not sure if this is still the case post-covid).
Reliability is independent on the vehicle type, it is greatly improved by dedicated lanes (which can be either LRT or BRT), otherwise depends on the active line management. Crowding can occur everywhere, I've been on crowded streetcars and subways countless times.
The only inherent advantage of a streetcar is a smoother ride, steel wheels vs rubber. But given that it costs a few billions to install a fully on-surface LRT on any long street - is the smooth ride alone worth the cost, or should a dedicated BRT for 1/3 of the cost be choosen.
Let's see what happens when Finch LRT is completed. I still hope it can operate at a decent speed (consistent with the early forecasts). If it does ~23 kph average, good enough. If it does 25, great.
But if it only manages 20 kph, or worse 18 kph just like the bus average - people will question whether a pair of BRT lanes was a better choice.
Edit: LRT
must run faster than a mixed-traffic bus, because the LRT has 2 advantages by design: not sharing the lanes with cars, and having a wider stop spacing. So, if it LRT is not running faster, that doesn't necessarily mean LRT is a bad idea, but it certainly means the LRT operational practices have to be scrutinized.