I still use the TTC regularly, at least a trip every day. I can't afford to do every commute by taxi/rideshare, not even half, but it only takes one person to change the TTC experience from good to miserable (GO Transit too). It doesn't matter if 99% are fine, it's those who cross way over the line that are the problem because they impact everyone on the vehicle, and yes, there's always been those people, but since I moved here in 2005 they have changed from a rare anomaly to a regularly expected norm. There used to be some kind of commuter camaraderie that was a culturally accepted norm where we all want to get to work in as fast, efficient , and least disruptive way as possible, and that has been totally lost. Slobbery has now been normalised.
I recall taking College streetcars in 2005 and we all collectively knew how to make it work, how to behave in the situation of crush-load uncomfortable situations on those CLRVs. We were all in it together and accepted that camaraderie to make it the best possible experience for everyone.
Now the TTC riders are enshittified and care only about themselves. No one else matters to them. It wouldn't even cross their minds to ever think about anyone else. So what's happening is that generation that was used to that experience and funded it with their fare revenue have dropped it and are gone, and they don't see any reason to continue to subsidise it either, so Uber has come along and said "you can have the same experience you used to have for only a little bit more."
All I am saying is how the market changed. The TTC has lost the middle class in the downtown both because they let the system go to shit, and the rapid change in social norms over the past five years hsve turned anti-social behaviour into defacto accepted as normal.
But it's not normal. It's horrible.