[policyenthusiast]

Couldn’t agree more Ian, “dress for success” is another moniker one could use. It could have also been cleaned 2 min before you snapped that pic? One thing homeless folk like - a clean canvas to destroy with garbage and drug paraphernalia.

Ian, quit posting your “dirty” downtown pics on SSP, don’t give that “group” something to bitch about

"that group" in question:

 

[thommyjo]

Maybe it's just me, but one would think that before your main service/rushour of customers that a business, any business, would to a review of their premises and have them looking their best to welcome the day?

View attachment 638383

I literally don’t get how this happens when we spend tens of millions on cleaning. If the average cleaner is paid 60k a year, 100 staff are 6mil (7 once you factor in total cost with taxes/benefits). Can 100 staff not manage to have a few cleaners full time every day at every station?

 

[IanO]

We must work to raise the bar.

 

[David A]

Maybe it's just me, but one would think that before your main service/rushour of customers that a business, any business, would to a review of their premises and have them looking their best to welcome the day?

View attachment 638383

Well first of all that would require more of a customer service mentality and more attention to detail, neither of which are ETS strengths.

I am downtown regularly and we know that messes like this do not magically appear, they are made by certain people who can often and randomly leave quite a mess.

So our cleaning people are like someone chasing after elephants with shovel and broom. It is not an easy task.

 

[policyenthusiast]

I am downtown regularly and we know that messes like this do not magically appear, they are made by certain people who can often and randomly leave quite a mess.

So our cleaning people are like someone chasing after elephants with shovel and broom. It is not an easy task.

Not to mention, municipal custodial staff aren't paid to put themselves in dangerous situations. If someone is actively using drugs, a lady with a broom isn't going to mop underneath them.

 

[MacLac]

Maybe

I literally don’t get how this happens when we spend tens of millions on cleaning. If the average cleaner is paid 60k a year, 100 staff are 6mil (7 once you factor in total cost with taxes/benefits). Can 100 staff not manage to have a few cleaners full time every day at every station?

Maybe they only work bankers hours? Not 24/7? If not 24/7 - they should

 

[thommyjo]

I think we need both high frequency schedules, but also highly responsive cleaning.

Do we not have cameras in all the entrances for the LRT? We should have a FT position for monitoring all LRT areas and triaging cleaning tasks to a team of cleaners in contact with them. Any higher priority cleaning gets bumped above of scheduled maintenance cleaning.

Shouldn’t be rocket science. Other cities have figured it out who also face our drug and homelessness issues.

 

[Edmcowboy11]

I think we need both high frequency schedules, but also highly responsive cleaning.

Do we not have cameras in all the entrances for the LRT? We should have a FT position for monitoring all LRT areas and triaging cleaning tasks to a team of cleaners in contact with them. Any higher priority cleaning gets bumped above of scheduled maintenance cleaning.

Shouldn’t be rocket science. Other cities have figured it out who also face our drug and homelessness issues.

Don't be ridiculous!! That means the city would use proven methods that work and are common sense. That's just insane.

 

[CplKlinger]

I think we need both high frequency schedules, but also highly responsive cleaning.

Do we not have cameras in all the entrances for the LRT? We should have a FT position for monitoring all LRT areas and triaging cleaning tasks to a team of cleaners in contact with them. Any higher priority cleaning gets bumped above of scheduled maintenance cleaning.

Shouldn’t be rocket science. Other cities have figured it out who also face our drug and homelessness issues.

Around 70% of the time I'm in an underground LRT station, I see janitorial staff. The big problem is that there's a lot of ground for them to cover, and a lot of disorder that leads to this cleanliness issue. I'd love to see the city put more resources into this, but I think the first step is actually to increase peace officer resources so that they can do more proactive patrols, and cut down the disorder.

Regarding cameras, I got a peek inside the control centre recently, and it's not possible for them to monitor to that extent right now. They have three huge displays, and each display shows one or two dozen feeds. But they have ~7,000 cameras system-wide, between the stations, buses (newer buses have 3 cameras), etc.

 

[thommyjo]

Around 70% of the time I'm in an underground LRT station, I see janitorial staff. The big problem is that there's a lot of ground for them to cover, and a lot of disorder that leads to this cleanliness issue. I'd love to see the city put more resources into this, but I think the first step is actually to increase peace officer resources so that they can do more proactive patrols, and cut down the disorder.

Regarding cameras, I got a peek inside the control centre recently, and it's not possible for them to monitor to that extent right now. They have three huge displays, and each display shows one or two dozen feeds. But they have ~7,000 cameras system-wide, between the stations, buses (newer buses have 3 cameras), etc.

Sounds like not enough staff and proper ratios/allocation to need then. Again, it’s just priorities. Have enough staff for the standards you’re aiming for.

As the saying goes, we’re perfectly designed for the results we’re currently getting…

 

[Kosy123]

I saw someone mention it on the Edmonton subreddit while lurking, but police and TPO presence has been pretty heavy in the LRT lately, especially in Churchill. I've seen multiple people stopped, apprehended or being ticketed over the last week. Hopefully it's consistent because pretty sure safety perception will be boosted if this keeps up.

 

[thommyjo]

I saw someone mention it on the Edmonton subreddit while lurking, but police and TPO presence has been pretty heavy in the LRT lately, especially in Churchill. I've seen multiple people stopped, apprehended or being ticketed over the last week. Hopefully it's consistent because pretty sure safety perception will be boosted if this keeps up.

Took the valley line yesterday and 3 shelters at 102at had 4+ drug users in them each. Why is there not a 24/7 police officer there???

 

[Kosy123]

Took the valley line yesterday and 3 shelters at 102at had 4+ drug users in them each. Why is there not a 24/7 police officer there???

102 seems to be the new hotspot tbh, Churchill hasn't had any issues but I'm sure we'll start seeing enforcement on the 102 Ave stop soon enough.

 

[policyenthusiast]

Took the valley line yesterday and 3 shelters at 102at had 4+ drug users in them each. Why is there not a 24/7 police officer there???

The gist is that cops can't do much more than give out tickets which won't get paid. Open air drug use doesn't generally result in jail time here.

 

[trevorhayden]

It's called kettling, where Police concentrate unsightly activities to 1 derelict area.