zang
Senior Member
Note that this is the accepted method for entering the gates if one is with children or has a Support Person Assistance Card, regardless of whether there's staff manning a cash farebox.
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- Thread starter drum118
- Start date
nfitz
Superstar
Absolutely - but I don't think that's what we were talking about.
I gave up though when the 4-year old started to think it was fun, after the beep, to run through the gates, so they closed before I got through, and got them their own Presto card.
drum118
Superstar
I have seen the thing system wide. In some cases some of those riders have gotten on from the subway with a paper transfer or a bus transfer as I have seen some of those riders pull out that transfer when requested to show proof of payment outside the subway system.
510 is a good route to see the non payment riders going a few stops and some to the subway let along other routes.
T3G
Senior Member
There are far more productive areas they could deploy them in. Streetcars and non revenue station entrances would surely net more profit than checking the person they just saw tapping.
I venture the people complaining are probably not the same. I've never complained about fare evasion - on the other hand, I mind very much when people who are abrupt and discourteous interrupt my day. Every time I travel on a long distance train in Europe the fare checkers are courteous and friendly, but the local transit minions are anything but. You can see I tapped my card and that it didn't make a child card sound, move along.
dowlingm
Senior Member
Rather than having to worry about fare enforcement, Rogers could have written the TTC and Metrolinx big enough cheques to allow for free fares that night.
nfitz
Superstar
If that's the only place they are. But I see them varying locations.
How many days have they been at Union?
The Union turnstiles are so busy, I don't know they'd here the sound and match it to the person, while checking someone else.
When I've seen them at a busy point, they don't just can't check everyone with only 3 or 4 inspectors (though I haven't seen them at such a point for a while). I simply hold up my PrestoCard, and don't stop walking, while many just stop. I've never had them call me back. How many did they have at Union?
Certainly on streetcars, once they've checked everyone, they see who is boarding, and who has tapped, and don't bother to check them again.
Mihairokov
Senior Member
Rogers had already made their money by the time Game 7 was over. No real incentive beyond that, as bleak as that may be.
Richard White
Senior Member
One area that should also be enforced is transfer validity.
I have seen people who use a transfer as a Metro Pass. They keep the same transfer in their pocket for days and flash it to drivers who are indifferent.
If people were to actually inquire about the validity of transfers, I can guarantee you there would be dozens if not more people fined.
I have seen people who use a transfer as a Metro Pass. They keep the same transfer in their pocket for days and flash it to drivers who are indifferent.
If people were to actually inquire about the validity of transfers, I can guarantee you there would be dozens if not more people fined.
81-717
Active Member
I certainly wouldn't wanna be among the crowd (especially in an enclosed space) either. In fact I'd rather avoid any crowded places/events at all cost just in case something like this does happen.
nfitz
Superstar
I've certainly heard the fare inspectors on streetcars interrogating and reading the riot act to those with bizarre transfers.
zang
Senior Member
On the flip side, I saw a woman in her early 20s go full out verbal attack on fare inspectors on the 505 one summer day. She was claiming discrimination against her (non-visible) disability until she was blue in the face, screaming “I’ve tapped, I’ve tapped” and berating the inspector.
I was sitting by the door when she and her friend entered. Neither very clearly tapped, and moved to towards the front of the train when they got on. In fact once fare inspectors boarded, they moved back to the centre of the train to sit in the long-empty blue seats. At which point, her friend reached over and tapped her own card.
The inspectors had been nothing but courteous at this point, even giving her the opportunity to just pay her fare before she eventually got a ticket and told to leave the tram.
Mihairokov
Senior Member
I had this happen late at night on a 501. Entire streetcar empty and I board at the front and tap and the driver starts going 21 questions on where i've been and where i'm transferring from. Was a bizarre exchange.
drum118
Superstar
Mayor Chow announces new strategy with increased safety and security staff to boost safety and confidence on transit
November 6, 2025
Mayor Olivia Chow today launched an action plan to enhance safety across the city’s transit system.
This initiative is powered by an expanded safety and security force funded in the 2025 budget, including TTC staff, Streets to Homes outreach workers, LOFT’s Multi-disciplinary Outreach Team, Toronto Community Crisis teams, TTC Special Constables, Provincial Offence Officers, safety ambassadors, and contract security guards, as well as Toronto Police Services.
The TTC’s Community Safety, Security, and Well-being Plan 2024–2028 plan was approved this week by the TTC Board. The comprehensive six-point plan aims to further enhance safety for both customers and employees, while boosting public confidence in the TTC.
Standing alongside TTC Special Constables, Provincial Offences Officers, and many of the 160 additional, high-visibility TTC station employees made possible by a $31 million investment in the 2025 budget, Mayor Chow emphasized the importance of transit safety.
“Whenever you need help on our transit system, help is here for you – thanks to all the people standing behind me today: our TTC Special Constables, Provincial Offences Officers, station staff, and crisis workers,” said Mayor Chow. “Our investment in resources and our unwavering focus on safety are making a real difference for riders and employees. We are committed to ensuring every Torontonian feels secure on our transit network, every day.”
“By listening to our community and acting on feedback, we’re building a transit system that puts people first,” said TTC Chair Jamaal Myers. “The downward trend in offences and the increase in safety resources are a testament to our proactive approach to TTC safety. Our partnerships and investments are delivering results.”
“The Community Safety, Security, and Well-being Plan is our commitment to customers and employees that safety and security is our cornerstone,” said TTC CEO Mandeep S. Lali. “We’ve expanded high-visibility teams, improved incident response, and strengthened social supports. The data show our approach is working, and we will continue until every customer feels safe, every trip.”
As part of the plan, the TTC is taking steps to strengthen its approach to addressing fare evasion and activities not directly related to transit use, with a focus on fairness and consistency across the network. Staff will continue to use discretion and, where appropriate, connect individuals with specialized support services, recognizing the complex challenges some may be facing.
Today’s announcement builds on the recent commitment to embed Toronto Community Crisis Service (TCCS) crisis worker teams on TTC subway platforms along the “U” on Line 1, between Spadina and Bloor-Yonge stations. Beginning November 15, these teams will be available 24/7, providing dedicated support to riders in need of mental health support and further strengthening safety across the transit network. The crisis teams can be reached through the SafeTTC app, by speaking to a TTC employee or calling 211.
About the TTC’s Community Safety, Security and Well-being Plan (2024–2028)
The TTC’s Community Safety, Security and Well-being Plan (2024–2028) is a comprehensive strategy designed to make Toronto’s transit system safer, more secure, and more welcoming for all.
The plan focuses on six key elements: collaboration and partnerships with city agencies and social services; clear communication and public awareness campaigns; active engagement with riders and employees; robust procedures and training for staff; ongoing improvements to vehicles, stations, and facilities; and data analysis and monitoring of safety metrics.
Through high-visibility teams, expanded crisis support, enhanced outreach, and continuous evaluation, the TTC is committed to reducing offences, increasing customer satisfaction, and fostering a compassionate, people-first transit environment.
Adding TCCS crisis workers to service Line 1 bolsters the range of high-visibility safety and social supports already working in the system, including:
• 160 additional TTC staff and supervisors in stations and on platforms, compared to 2023
• 137 TTC Special Constables, and more in training
• 111 Provincial Offences Officers and 13 Provincial Offences Officer Supervisors
• Streets to Homes outreach staff
• LOFT’s Multi-Disciplinary Outreach Team
• Community Safety Ambassadors
Progress Since Initiation of the Multi-disciplinary Approach:
• Offences have reached three-year lows, with offences against customers down 28% since December 2022 and offences against employees down 38% since January 2023.
• Customer satisfaction with personal safety has risen from 57% to 64% between 2023 and 2025, with a goal of 80% by 2028.
• Customer complaints related to safety have dropped by 56% since January 2023, returning to pre-pandemic levels.
• Overall satisfaction with the TTC climbed from 72% in July 2025 to 75% in August 2025, aiming for 85% by 2028.
• Use of the SafeTTC app has grown by 9% since July 2025.
Enhanced Safety Measures:
• Over 32,000 cameras now monitor the TTC system.
• Provided de-escalation training to frontline employees and enhanced employee support systems.
• Established a program with auxiliary police to conduct community safety events in partnership with Toronto Police Service20 Community Safety Ambassadors who engage with vulnerable individuals and those with complex needs.
• Launching the Toronto Community Crisis Service pilot to support people experiencing mental health crises.
• Expanded partnerships with Streets to Homes and LOFT/M-DOT to support persons experiencing homelessness and mental health challenges, providing 24/7 support.
• Naloxone is available at all stations and facilities to address the drug toxicity crisis.
• Implemented program to enhance cleanliness and state-of-good-repair at six stations.
• Bus operator barriers extended to prevent operator assaults.
• A public-facing dashboard tracks key safety metrics and guides resource deployment.
November 6, 2025
Mayor Olivia Chow today launched an action plan to enhance safety across the city’s transit system.
This initiative is powered by an expanded safety and security force funded in the 2025 budget, including TTC staff, Streets to Homes outreach workers, LOFT’s Multi-disciplinary Outreach Team, Toronto Community Crisis teams, TTC Special Constables, Provincial Offence Officers, safety ambassadors, and contract security guards, as well as Toronto Police Services.
The TTC’s Community Safety, Security, and Well-being Plan 2024–2028 plan was approved this week by the TTC Board. The comprehensive six-point plan aims to further enhance safety for both customers and employees, while boosting public confidence in the TTC.
Standing alongside TTC Special Constables, Provincial Offences Officers, and many of the 160 additional, high-visibility TTC station employees made possible by a $31 million investment in the 2025 budget, Mayor Chow emphasized the importance of transit safety.
“Whenever you need help on our transit system, help is here for you – thanks to all the people standing behind me today: our TTC Special Constables, Provincial Offences Officers, station staff, and crisis workers,” said Mayor Chow. “Our investment in resources and our unwavering focus on safety are making a real difference for riders and employees. We are committed to ensuring every Torontonian feels secure on our transit network, every day.”
“By listening to our community and acting on feedback, we’re building a transit system that puts people first,” said TTC Chair Jamaal Myers. “The downward trend in offences and the increase in safety resources are a testament to our proactive approach to TTC safety. Our partnerships and investments are delivering results.”
“The Community Safety, Security, and Well-being Plan is our commitment to customers and employees that safety and security is our cornerstone,” said TTC CEO Mandeep S. Lali. “We’ve expanded high-visibility teams, improved incident response, and strengthened social supports. The data show our approach is working, and we will continue until every customer feels safe, every trip.”
As part of the plan, the TTC is taking steps to strengthen its approach to addressing fare evasion and activities not directly related to transit use, with a focus on fairness and consistency across the network. Staff will continue to use discretion and, where appropriate, connect individuals with specialized support services, recognizing the complex challenges some may be facing.
Today’s announcement builds on the recent commitment to embed Toronto Community Crisis Service (TCCS) crisis worker teams on TTC subway platforms along the “U” on Line 1, between Spadina and Bloor-Yonge stations. Beginning November 15, these teams will be available 24/7, providing dedicated support to riders in need of mental health support and further strengthening safety across the transit network. The crisis teams can be reached through the SafeTTC app, by speaking to a TTC employee or calling 211.
About the TTC’s Community Safety, Security and Well-being Plan (2024–2028)
The TTC’s Community Safety, Security and Well-being Plan (2024–2028) is a comprehensive strategy designed to make Toronto’s transit system safer, more secure, and more welcoming for all.
The plan focuses on six key elements: collaboration and partnerships with city agencies and social services; clear communication and public awareness campaigns; active engagement with riders and employees; robust procedures and training for staff; ongoing improvements to vehicles, stations, and facilities; and data analysis and monitoring of safety metrics.
Through high-visibility teams, expanded crisis support, enhanced outreach, and continuous evaluation, the TTC is committed to reducing offences, increasing customer satisfaction, and fostering a compassionate, people-first transit environment.
Adding TCCS crisis workers to service Line 1 bolsters the range of high-visibility safety and social supports already working in the system, including:
• 160 additional TTC staff and supervisors in stations and on platforms, compared to 2023
• 137 TTC Special Constables, and more in training
• 111 Provincial Offences Officers and 13 Provincial Offences Officer Supervisors
• Streets to Homes outreach staff
• LOFT’s Multi-Disciplinary Outreach Team
• Community Safety Ambassadors
Progress Since Initiation of the Multi-disciplinary Approach:
• Offences have reached three-year lows, with offences against customers down 28% since December 2022 and offences against employees down 38% since January 2023.
• Customer satisfaction with personal safety has risen from 57% to 64% between 2023 and 2025, with a goal of 80% by 2028.
• Customer complaints related to safety have dropped by 56% since January 2023, returning to pre-pandemic levels.
• Overall satisfaction with the TTC climbed from 72% in July 2025 to 75% in August 2025, aiming for 85% by 2028.
• Use of the SafeTTC app has grown by 9% since July 2025.
Enhanced Safety Measures:
• Over 32,000 cameras now monitor the TTC system.
• Provided de-escalation training to frontline employees and enhanced employee support systems.
• Established a program with auxiliary police to conduct community safety events in partnership with Toronto Police Service20 Community Safety Ambassadors who engage with vulnerable individuals and those with complex needs.
• Launching the Toronto Community Crisis Service pilot to support people experiencing mental health crises.
• Expanded partnerships with Streets to Homes and LOFT/M-DOT to support persons experiencing homelessness and mental health challenges, providing 24/7 support.
• Naloxone is available at all stations and facilities to address the drug toxicity crisis.
• Implemented program to enhance cleanliness and state-of-good-repair at six stations.
• Bus operator barriers extended to prevent operator assaults.
• A public-facing dashboard tracks key safety metrics and guides resource deployment.
evandyk
Senior Member
This is the time of the year when this gets particularly important as people who have been sleeping outside try to find warmer spots to spend the night, which the TTC provides (a simple statement of fact, not a statement about where people should be able to find shelter in this city every night).
Richard White
Senior Member
Hoarding is down at Warden
