asher__jo
Active Member
TTC wayfinding, naming convention, etc could definitely use cleaning up but it’s really not bad at all. Having lived in Vancouver and then visiting Toronto I didn’t struggle to adapt quickly.
Overall agree. Although not even sure if the next stop is that usefulView attachment 524520
The goal of wayfinding is also to minimize the noise of details that a person likely doesn't need to know at that moment as they decide whether or not to jump onto the train about to leave or not. The sign above does have what a person requires, but you need to process a lot more than required and that adds unnecessary complexity. The yellow circle with a "1" and "to Finch" is enough to answer the question important in that moment. In the sign here the "1" gets the right amount of emphasis but "to Finch" is lost in the mix. If we add other languages to the mix this over complexity will really make getting to a point of clear understanding quickly very difficult. In Tokyo I found it very easy to navigate despite not speaking Japanese or being able to read it because the line and destination was prominent. I wouldn't know what 北行き or 次の駅 means. In fact I would see the 駅 symbol and think 次の is the name of a station. When you leave all the less important information off, you leave less chance of misunderstanding.
I highly disagree. 'Eglinton West' tells me the station is somewhere along Eglinton Avenue West, and makes it easy to select from a list of stations when I am researching my transit connections if I know my destination is along Eglinton Avenue West, for example. 'Cedarvale' doesn't tell me anything - it doesn't make the station jump out, and neighbourhood names are fickle - what was a current name in the 1990s doesn't have to be current now.Stations should have been place names and the move to change Eglinton West to Cedarvale makes sense and this thought process should continue.
Stations named for institutions like Union, Museum, or Yorkdale are the exception, because they are all significant landmarks which overshadow everything else in the vicinity. What is at Eglinton West that is significant? "Toronto Police Service 13 Division Station"? What about Wilson? Dundas West? Keele? These stations are all in 'non places', as far as sights go.naming the station Union is OK... it doesn't need Front Street in the name.
Speak for yourself. I'm a map nerd and I'm always thinking in directions. In the time I can figure out that going eastward means going to Kennedy, or going westward means I'm going towards Kipling, I could've figured out that I need a westbound or eastbound train about 5 times over. This doesn't mean that we shouldn't have signs identifying the terminus stations, but good wayfinding needs to accept that different people think differently of the world, and the information you personally gravitate to does not have to be the information I gravitate to.The cardinal direction for a subway line adds no value. The line is yellow line 1, the directions are Finch and Vaughan... From Finch it travels SSE then WSW for a short period under Front, then NNW, then WSW a bit, then NNW, then NW then NNW... who cares. No commuter is a goose trying to fly south in general... they want to go somewhere specific.
Certainly Durham College Oshawa station
That's not true. If one is travelling from the Ontario Science Centre to the Exhibition, they are still travelling in a generally westbound direction. All you need for directions on wayfinding is to give a general overview of the direction the person is going, you don't have to account for every squiggle and bend in the line.Ontario Line is going to be half north-southish, and half east-westish, we should learn to say "Line 3 towards Exhibition" because south and west is less useful.
I can also name counter examples from Europe - such as Prague, where most metro stations are named either for a street nearby, or a significant landmark such as the main railway station, or a town square that sits above. I wouldn't dare accuse Prague of being autocentric.However if you look at subway maps elsewhere such as Tokyo, London, and Paris where transit and a more walk-able environment has been present throughout, stations are named after neighbourhoods and landmarks, and in some cases the station name became the place.
You are needlessly conflating different things here. Despite what transit influencers would have you believe, local city systems and regional transit IS different. GO is not a local service, stopping at every other street. Durham College Oshawa GO is, as I stated above, a loathsome name that runs counter to all of your principles about wayfinding, being that Durham College is nowhere near. Oshawa GO was a good name, it is global practice to name intercity train stations for the towns that they serve (or the neighbourhoods of the town, if there is more than one station in the city, which is not the case in Oshawa).Durham College Oshawa GO as "Bloor West - Thornton South"
To which I would say that what goes on outside of Toronto is not the concern of Torontonians. Again, conflating regional and local transit is harmful. Wayfinding should be set up for the benefit of the people travelling locally, it should not be pandering to a city 80 km away that happens to have the same named street.Certainly the urban layout of Toronto is part of the problem. In many cities streets don't run the same distance. Bloor exists across most of the GTA. Naming something Bloor (or many street names that run massive distances) in Toronto is to name something in a non-unique way.
I see nothing wrong with the sign you listed. It gives all the information about the service, in whatever language the traveller requires it. They know it's going north, they know it's going to Finch, they know the line runs along Yonge Street, and they know the next station is King.View attachment 524520
The goal of wayfinding is also to minimize the noise of details that a person likely doesn't need to know at that moment as they decide whether or not to jump onto the train about to leave or not. The sign above does have what a person requires, but you need to process a lot more than required and that adds unnecessary complexity. The yellow circle with a "1" and "to Finch" is enough to answer the question important in that moment. In the sign here the "1" gets the right amount of emphasis but "to Finch" is lost in the mix. If we add other languages to the mix this over complexity will really make getting to a point of clear understanding quickly very difficult. In Tokyo I found it very easy to navigate despite not speaking Japanese or being able to read it because the line and destination was prominent. I wouldn't know what 北行き or 次の駅 means. In fact I would see the 駅 symbol and think 次の is the name of a station. When you leave all the less important information off, you leave less chance of misunderstanding.
Cedarvale will tell you something once people get used to it. It was okay when there wasn't an interchange station there, but Line 5 is going to open, and "Eglinton West" provides zero information for someone on Line 5. If Eglinton West remained as a station, a traveller on the Eglinton line would encounter Eglinton (west) Station twice. Reducing confusion by providing a unique name is a good idea, and just because you're used to it doesn't mean we should keep it that way.'Cedarvale' doesn't tell me anything
What about Metrolinx's wayfinding do you take issue with? The wayfinding is generally miles better than TTC's signage, not to mention the rest of the GTA agencies (looking at those agencies that don't bother to place bus routes on stop flags)Metrolinx, who's wayfinding you hold up as something we should implement.
This is fundamentally useless information to know. Do we call the western side Bloor Line (wow! second bloor line!) between St George and Spadina? We definitely don't call it the Allen Line, or the Jane Line.they know the line runs along Yonge Street
This is the mindset that is fundamentally hampering transit improvement in the GTA. How many commuters cross the York-Toronto boundary daily? How many cross into Mississauga and back? There is no rational reason to not care about the transit experience across the street from the administrative boundary, because actual transit users do not care about the administrative boundary. The focus of a transit user is to get from A to B. If you make that experience worse, you are encouraging them to drive or otherwise not make trips.what goes on outside of Toronto is not the concern of Torontonians
People would also have gotten used to Eglinton West being a transfer point. Failing that, Eglinton West-Allen was on the table.Cedarvale will tell you something once people get used to it
I have already outlined several specific examples of what is problematic about Metrolinx's wayfinding in the very post you quoted. If you want another example, OId Elm. How is a tree a navigational point? What about Bronte GO, which is also in Oakville, same as Oakville GO? What about Appleby and Aldershot, which are also in Burlington, same as Burlington? Or Hamilton and West Harbour?What about Metrolinx's wayfinding do you take issue with? The wayfinding is generally miles better than TTC's signage, not to mention the rest of the GTA agencies (looking at those agencies that don't bother to place bus routes on stop flags)

Unless, of course, you know your destination is along Yonge Street.This is fundamentally useless information to know.
I would say that conflating regional and local transit is what is hampering transit improvement in the GTA.This is the mindset that is fundamentally hampering transit improvement in the GTA.
But a good transit system should offer accurate information for the people who use it in the jurisdiction that it runs. Creating "unique" names just because a street in some suburb happens to share a name with a subway station goes counter to that.There is no rational reason to not care about the transit experience across the street from the administrative boundary, because actual transit users do not care about the administrative boundary.
Overall agree. Although not even sure if the next stop is that useful
Eglinton West-Allen was on the table.
So you are contradicting your point about the necessity of adding "Yonge Line" to the sign? Again, we don't call it the Allen Line or the Jane Line. Wayfinding is a balance of information. We could add unnecessary clutter onto the sign to benefit only a tiny amount of trips on the Yonge side and generate confusion for everyone else, or we could get rid of it, and have people look at properly placed and well-designed line diagrams instead.Unless, of course, you know your destination is along Yonge Street.
For someone unfamiliar with the system, "Cedarvale" is much better than two stations named Eglinton on the same line. Considering the perspective of a tourist who is trying to get around the city, the difference between the two stations might not be obvious. Neither would the difference between Bloor-Yonge (Bloor) and Bloor GO be obvious.Cedarvale is useless from a wayfinding perspective
This is more Metrolinx refusing to follow their own standards rather than their standards being bad. According to their wayfinding standard, the flag shown in your picture should only be used where it is not possible to display bus routes on the flag. Obviously, this is not the case for the majority of their bus stops. Metrolinx not following their own standards also applies to many of their station namings. Their standards say not to place line numbers at the entrances to stations and instead opts for the mode that serves the station. I agree that this decision is silly.where have you seen Metrolinx do this?
The suburbs still need proper local transit. That is beside the point - the point was that the transit experience should not change dramatically the second a municipal boundary is crossed. That is why the wayfinding standard exists and why we are working to integrate fares across the region.The suburbs should have good transit connections, but it should not be in the form of local transit, which is slow and lumbering.
What are you talking about?So you are contradicting your point about the necessity of adding "Yonge Line" to the sign?
Why must our multi-named station complexes be limited to names inherited from subway lines? Allen is the cross street, so if you want to distinguish Eglinton West on line 1 from the station on line 5, Allen would be the logical thing to call it.Again, we don't call it the Allen Line or the Jane Line.
When I travel to a new city, it is my responsibility to become familiar with the local transit system and study up on where I want to go. I've said it before and I'll say it again, if a tourist doesn't notice that "Eglinton" and "Eglinton West" have different characters and act on that impulse, perhaps they may require a legal guardian as a chaperone.Considering the perspective of a tourist who is trying to get around the city, the difference between the two stations might not be obvious.
This is a different thing entirely. The Bloor part of the Bloor-Yonge complex is called Bloor station; so is Bloor GO station. This is a duplication of a station name. This problem could be solved either by renaming both Bloor and Yonge stations to Bloor-Yonge, dropping the distinction between platforms, or, even better, renaming Bloor GO to Dundas West GO. Same thing with Eglinton station and Eglinton GO. It is not at all comparable to stations like Eglinton / Eglinton West, Dundas / Dundas West or Lawrence / Lawrence West, which all have distinct names from each other.Neither would the difference between Bloor-Yonge (Bloor) and Bloor GO be obvious.
And why should that be in the form of transit extended from Toronto? Why have other transit agencies when you could just extend the 52 Lawrence West bus westward along Derry Road all the way to Milton?The suburbs still need proper local transit.
We should much rather prefer unique names rather than prioritizing cross streets. Wayfinding is meant for people unfamiliar with the system and should be as simple as possible.What are you talking about?
Why must our multi-named station complexes be limited to names inherited from subway lines? Allen is the cross street, so if you want to distinguish Eglinton West on line 1 from the station on line 5, Allen would be the logical thing to call it.
When I travel to a new city, it is my responsibility to become familiar with the local transit system and study up on where I want to go. I've said it before and I'll say it again, if a tourist doesn't notice that "Eglinton" and "Eglinton West" have different characters and act on that impulse, perhaps they may require a legal guardian as a chaperone.
Utterly preposterous.
In Prague and Bratislava, as well as London, each of their stations is prefixed with the name of the city, i.e. Praha-Hlavní nádraží, Bratislava-Vinohrady, London Euston, etc. All of the airports in London are also prefixed with London. By the parameters of your argument, they should all be renamed to drop the repeated phrase too, right? Because someone might be confused by seeing multiple train stations have the phrase London in them. In fact, as far as I can tell, this seems to be a fairly standard naming convention across Europe.
This is a different thing entirely. The Bloor part of the Bloor-Yonge complex is called Bloor station; so is Bloor GO station. This is a duplication of a station name. This problem could be solved either by renaming both Bloor and Yonge stations to Bloor-Yonge, dropping the distinction between platforms, or, even better, renaming Bloor GO to Dundas West GO. Same thing with Eglinton station and Eglinton GO. It is not at all comparable to stations like Eglinton / Eglinton West, Dundas / Dundas West or Lawrence / Lawrence West, which all have distinct names from each other.
And why should that be in the form of transit extended from Toronto? Why have other transit agencies when you could just extend the 52 Lawrence West bus westward along Derry Road all the way to Milton?
Compartmentalizing local transit means that the needs of the community are met. The larger the scope of service coverage, the more likely it is local concerns will fall by the wayside.
A compelling argument against the neighbourhood name, too, then, no? People don't care about the neighbourhoods above them when they're in the subway.People don't care about the roads above them when they are in the subway, that's why they're in the subway.
I've already said that I don't think most neighbourhoods in Toronto are well known enough, like they are in Manhattan, to warrant this happening. Everyone knows where the major streets of Toronto are, few people know neighbourhoods well enough to navigate based on that.We should much rather prefer unique names rather than prioritizing cross streets.
If you are unsure, you are always welcome to ask them to clarify. It costs nothing.eliminating the potential source of confusion when they say "Eglinton" and I wonder if they meant "Eglinton" or "Eglinton West" helps.
Yes, it tells you it is along Eglinton West which is just under a 19km stretch of road that begins at Etobicoke Creek (beyond which the street is Eglinton East) to Yonge (beyond which the street is Eglinton East). With the Science Center moving perhaps the station could be named Eglinton Central East to match the naming convention. Does it tell you it is on Eglinton West? Sort of, I mean that could also be the name of the neighbourhood because there isn't a standard... Osgoode isn't on Osgoode street. If you do decide that yes Eglinton West is on Eglinton St West you that still doesn't tell you that you need to go there because if you are going to 174 Eglinton St West, Eglinton Station is closer despite the "West" and for I'm not doing the math but I would hazard a guess that less than 1% of the addresses people might go to in this city do not have stations named after their streets (e.g. Marlee), but far more streets do belong to neighbourhoods. The naming of stations to match street names misses the point that people do not navigate subways that way. People don't hang a right on Eglinton, they get off at Station Name and transfer to bus route. The more clear and unambiguous the Station Name the better.I highly disagree. 'Eglinton West' tells me the station is somewhere along Eglinton Avenue West, and makes it easy to select from a list of stations when I am researching my transit connections if I know my destination is along Eglinton Avenue West, for example. 'Cedarvale' doesn't tell me anything - it doesn't make the station jump out, and neighbourhood names are fickle - what was a current name in the 1990s doesn't have to be current now.
I don't know how you can say "by this logic" when if you are following at all that is the opposite to what I am saying. I'm saying it should be named after a Neighbourhood or a Place Name that the station is closer to than any other station. Sometimes those neighbourhoods do have a street name in them, so they should use that, but most have neighbourhood names that don't have street names. St.Clair Station is in the neighbourhoods best described as Yonge - St.Clair or Deer Park, so those names are unambiguous. Nobody living around St Clair West says they live in the St Clair West neighbourhood, they would likely say they live in Forest Hill South. Why would it be acceptable to have a station named Forest Hill and Forest Hill South? Because those places are actually near each other whereas if you wrongly head to Lawrence, Lawrence West, and Lawrence East you can be in a completely different place far away from where you want to go. Wayfinding should work a bit like taxonomy... start at the high level then work your way down Metro (airports, national rail) -> City (RER) -> Neighbourhood (Metro) -> Street (Bus) -> Street Number (Sidewalk) -> Unit (Elevator/Hallway). If you are focusing on street too early you could be at Dundas East in Mississauga.By this logic, why have any geographical names at all? You can make Eglinton Midtown, Davisville Midtown Middle, St. Clair Midtown South, etc.
So station names with the latitude and longitude perhaps, and directions with compass co-ordinates to help the map nerds. I just don't think there are many people who honestly navigate that way and as we add lines that are not straight like the GO lines once they are running RER like service, or the Ontario Line to the maps, people aren't going to navigate with compass directions. I can't imagine anyone in Tokyo, London, or Paris navigating by north, south, east, and west.Speak for yourself. I'm a map nerd and I'm always thinking in directions. In the time I can figure out that going eastward means going to Kennedy, or going westward means I'm going towards Kipling, I could've figured out that I need a westbound or eastbound train about 5 times over. This doesn't mean that we shouldn't have signs identifying the terminus stations, but good wayfinding needs to accept that different people think differently of the world, and the information you personally gravitate to does not have to be the information I gravitate to.
Surface routes are a different ball game. On the surface you have a sense of direction, you are going places you see, you follow streets, you stop at streets, and routes are more dynamic.It is even worse on the surface network, which can change at the drop of a hat. "Westbound streetcars" at a downtown subway station is infinitely more useful than specifying the destination the vehicle is going to, since, as we've seen in the last 4 years, where that destination is changes at least once a month.
I agree Metrolinx sucks too. Metrolinx hasn't renamed other stations like it has Cedarvale unfortunately. They started off with a plan and ran out of gas, then new politics got involved, and now you have Durham College Oshawa GO.Moreover, if we accept your argument that stations should be named for places, Metrolinx fails horrifically at this too. Eglinton GO is miles from Eglinton station. There are 6 GO stations in Scarborough, one of which is named "Scarborough", which seems to imply to the ignorant traveller that it is the station for Scarborough.
It does, that is why I think they need to continue with station renaming. I'm not sure why someone wanting to go to the beach at Rouge Hill would find themselves at St Clair and Midland though... there is a Rouge Hill station in the West Rouge neighbourhood. It seems like a good station name... not the Lawrence East East station or whatever a street focused naming would have called it. Scarborough GO, Bloor GO, and Eglinton GO are also offenders.What would you say to a tourist who wants to go to the beach at Rouge Hill and finds themselves at St. Clair and Midland? What about Scarborough Centre subway station, which will be present on the SSE? That doesn't provide a confusing experience for the traveller?
What if you are going from the Ontario Science Centre to Pape, then you are travelling in a generally southbound direction. You can't change the signage based on where the person might get off.That's not true. If one is travelling from the Ontario Science Centre to the Exhibition, they are still travelling in a generally westbound direction. All you need for directions on wayfinding is to give a general overview of the direction the person is going, you don't have to account for every squiggle and bend in the line.
I'm not conflating different things. I'm saying metro/subway and bus is different, that metro/subway serves a different purpose than bus and therefore station names and stop names should talk about different scales.You are needlessly conflating different things here. Despite what transit influencers would have you believe, local city systems and regional transit IS different. GO is not a local service, stopping at every other street. Durham College Oshawa GO is, as I stated above, a loathsome name that runs counter to all of your principles about wayfinding, being that Durham College is nowhere near. Oshawa GO was a good name, it is global practice to name intercity train stations for the towns that they serve (or the neighbourhoods of the town, if there is more than one station in the city, which is not the case in Oshawa).
Who is talking about places 80km away, the distance between 1900 Bloor St Mississauga, and 4357 Bloor St W Toronto is 650m, and 4357 Bloor West is East of Mississauga. For people travelling through the GTA, Bloor isn't a place.To which I would say that what goes on outside of Toronto is not the concern of Torontonians. Again, conflating regional and local transit is harmful. Wayfinding should be set up for the benefit of the people travelling locally, it should not be pandering to a city 80 km away that happens to have the same named street.
I'm not saying it is inaccurate, I'm saying it says more than it needs to be. You could write on the sign that this is not the right platform for the University Line also known as the Spadina Line, that you are currently on sublevel 3, that the station the train is arriving from is St.Andrew, you could write on the sign that you should take this train to Eaton Centre and Yonge-Bloor because those are popular spots, you could also write on the sign that there is no smoking on the TTC, no urinating or defecating on the train, and that the current CEO is Rick Leary. All those things are entirely accurate.I see nothing wrong with the sign you listed. It gives all the information about the service, in whatever language the traveller requires it. They know it's going north, they know it's going to Finch, they know the line runs along Yonge Street, and they know the next station is King.




