DSCToronto
Superstar
The old system was that the City did the repairs (with the utility paying). This enabled them to repair cuts made by several utilities in same block , e.g. Hydro, Enbridge and Water, at the same time. More recently they have started to allow utilities to pay less and make their own repairs and some (Toronto Water as an example) are quite fast but others (e.g. Rogers) are not. As one might expect, the City's management of the Utility Cut program leaves much to be desired! SEE: https://www.toronto.ca/legdocs/mmis/2022/ie/bgrd/backgroundfile-224377.pdfMaybe the simpler solution is to move to a system where the utilities are always responsible for repairing the sidewalk to the original state within x days, subjected to acceptance by the city for the work performed. The city should not be responsible for initiating and managing repairs ever for utility cuts.
AoD
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