EastYorkTTCFan
Senior Member
Also in Google wallet too for Android users.
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I assumed so, but I don’t have one of those
Towered
Superstar
As someone who very rarely takes transit anymore, forgive the following potentially stupid question: I noticed last week that I could just tap on the fare machines on the TTC with my debit card, so I wondered to myself what the point is in having a Presto card anymore (which I have) - is there any kind of benefit to having one?
EastYorkTTCFan
Senior Member
It depends for example if you have a reduced fare type or a pass on your card. Also not everyone likes to have multiple small transactions on their credit or debit card.
Coolibop
Active Member
To add, presto fares are different (prices) than cash/debit/credit fares on some agencies (e.g. DRT). Seems to me I read in recent Metrolinx board meeting notes they are a looking to eliminate eventually.
urbancog
Active Member
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TossYourJacket
Senior Member
For an average adult user, probably not really. Unless you like managing your transit spending via a presto card, which some people do. Mainly though, Presto is still useful for anyone on a discount fare rate. So for my parents, they get a seniors rate on Presto, but wouldn't if they pay by credit/debit.
And, as others have mentioned, there are also some Presto discounts that exist.
turbanplanner
Senior Member
Annoyingly enough, I noticed once again on a commute I occasionally take with GO (that involves a line transfer) the amount you're actually charged is higher than the website price!
The people on the phone confirmed you'll have to tap twice at union when transferring trains, though the station staff said this was incorrect.
The people on the phone confirmed you'll have to tap twice at union when transferring trains, though the station staff said this was incorrect.
I never tap when transferring trains, I just tap my start and end points
LNahid2000
Senior Member
Your trip can be significantly cheaper if you tap off and on again at Union during a transfer since you get a $4.71 discount on your fare every time you transfer.
For example, GO Transit lists a Long Branch GO to Scarborough GO fare as $7.78 but you can get it for $4 if you tap off and back on at Union, since this makes the Union GO to Scarborough GO portion free.
Interesting -- I usually do LSW to LSE so I don't get off the train except for the odd time when the train is ending at Union
Jonny5
Senior Member
A new one for me. I found this email in the spam folder but it turns out it is an authentic email from PRESTO.
This is a really odd one. How did it work but not work and why did it take two months for them to realise this? They did indeed deduct the money on October 24 (I didn't tap on anywhere on the 22 or 23). The email came on October 21.
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SubHuman
Active Member
When making a one-off trip to Burlington on Friday I got distracted and forgot to tap-off after getting off the GO Train. I realized it immediately when I got on to a local Burlington bus at the station and the full fare was displayed there instead of what should have been a zero transfer.
There is a contact form you can fill-in on the GO website to report it. (Click-on PRESTO for the category, then "Forgot to tap off" for the sub-category)
Although it took until this morning, they surprisingly not only responded, but will apparently also issue a credit to the Presto card to make up for the difference of the "Fare Adjustment - Tap Off Not Detected" charge.
There is a contact form you can fill-in on the GO website to report it. (Click-on PRESTO for the category, then "Forgot to tap off" for the sub-category)
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EastYorkTTCFan
Senior Member
I had something similar happen when I didn't override a default trip but I ended up calling and they were able to fix it pretty quickly.When making a one-off trip to Burlington on Friday I got distracted and forgot to tap-off after getting off the GO Train. I realized it immediately when I got on to a local Burlington bus at the station and the full fare was displayed there instead of what should have been a zero transfer.
There is a contact form you can fill-in on the GO website to report it. (Click-on PRESTO for the category, then "Forgot to tap off" for the sub-category)
Although it took until this morning, they surprisingly not only responded, but will apparently also issue a credit to the Presto card to make up for the difference of the "Fare Adjustment - Tap Off Not Detected" charge.Customer Comment Form
Your comments are important and help us to continually improve our projects and programs.www.gotransit.com
APTA-2048
Senior Member
Presto is really good about fixing these issues. You used to be able to do it in person at a GO Station, but now you can only do it through their website or phone line. I honestly found in person a lot easier though.